Payment Policy

Payment must be authorized before we prepare an order. Checkout, rather than a static icon list, shows the methods and currency available to that customer; footer symbols are displayed on the merchant's instruction, not as evidence of seven completed payment trials.

Possible payment responses

An issuer or processor can accept, reject, flag for review, or place a temporary hold. Billing discrepancies and security verification sometimes prevent or delay authorization, and the card provider can explain its own actions.

Protecting details and resolving a question

Never send a full card number through a general support message. Use Contact Us for store assistance; contact the issuer about a decline, pending hold, dispute, or currency conversion. After approval, a refund is processed and initiated to the original payment method within 10 days. Bank posting may follow later.